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We are experts in teleradiology. Our team of physicians is supported by a team of operational professionals and experts who enable Real Radiology to provide the most efficient, and consistent teleradiology services in the industry.

Browse careers with Real Radiology.

Join us in building a modern teleradiology service powered by extraordinary support for our customers and radiologists.
Apply now for one of our following open positions:

Physician Engagement Director

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

Summary

The Director of Physician Engagement is responsible for leading strategic initiatives that enhance physician satisfaction, performance, and retention. This role oversees the Physician Ambassador team and collaborates cross-functionally to ensure a seamless experience for radiologists throughout their tenure. The Director plays a key role in shaping the physician’s experience, driving engagement strategies, and ensuring alignment with organizational goals.

This position is full-time and on-site at our Omaha, NE headquarters.

Job Functions

  • Lead and manage the Physician Ambassador team, providing guidance, mentorship, and performance oversight
  • Develop and implement physician engagement strategies that support retention, satisfaction, and professional development
  • Serve as a senior liaison between radiologists and internal departments (e.g., scheduling, IT, credentialing, accounting)
  • Oversee the onboarding experience in collaboration with Ambassadors to ensure a smooth transition for new radiologists
  • Monitor and respond to physician feedback, escalating issues and identifying opportunities for improvement
  • Collaborate with leadership to align physician engagement initiatives with organizational goals and culture
  • Ensure compliance with credentialing, licensing, and CME requirements in partnership with internal stakeholders
  • Analyze engagement metrics and prepare regular reports for executive leadership
  • Stay informed on trends in teleradiology and physician engagement to inform strategy and innovation
  • Represent the organization in physician-related initiatives and events

Preferred Talents

  • Strategic thinker with strong leadership and team development skills
  • Excellent interpersonal and communication abilities
  • Strong organizational and project management capabilities
  • Ability to navigate complex, fast-paced healthcare environments
  • Proficient in interpreting data and using insights to drive decisions
  • Familiarity with teleradiology operations and physician support services

Qualifications Preferred

  • Bachelor’s degree in Healthcare Administration, Business, or related field
  • Minimum 5 years of experience in physician engagement, healthcare operations, or practice management
  • Prior leadership experience managing teams in a healthcare setting

BENEFITS & PERKS

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life
  • Fuel for your day with company sponsored lunches & snacks

Apply

Apply

Physician Recruiter

About the Job

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

Summary

The Physician Recruiter is critical to the overall success and growth of Real Radiology. This role will manage all processes related to physician recruitment including sourcing, screening, and attracting qualified candidates for open teleradiologist positions.

Job Functions

  • Assist and coordinate the development of strategic recruitment plans to include marketing of job postings, innovative use of social media, and development of resident recruitment
  • Perform initial interview and screening process to determine candidates’ suitability for Real Radiology
  • Source new candidates through web posting, job boards, job fairs, referrals, and social media
  • Maintain database of radiologists
  • Coordinating recruitment activities with senior leadership to achieve internal recruitment goals
  • Develop innovative advertisement recruitment efforts
  • Maintaining and manage outstanding communication with Physician candidates
  • Coordinate physician onboarding with the Physician Engagement, Physician Services, Information Technology, and Human Resources
  • Research and attend Radiology conferences and physician recruitment opportunity events as needed
  • Complete additional project-based responsibilities

Preferred Talents

  • Excellent communication and people skills
  • Keen attention to detail
  • Collaborative/team player mindset
  • Strong organizational and time management skills
  • Adaptability, flexibility, and comfortable working in a fast-paced environment
  • Creative, confident and self-motivated
  • Professional work etiquette in person and on the phone
  • Experience using social media platforms and Applicant Tracking Systems
  • Effective negotiation skills

Qualifications Preferred

  • Bachelor’s degree in Business, Human Resources Management, or related field
  • 1+ years recruitment experience
  • Teleradiology, radiology, or other healthcare environment experience

Benefits & Perks

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life
  • Fuel for your day with company sponsored lunches & snacks

Apply

Apply

Service Desk Analyst

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

 

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

 

HIGHLIGHTS
The Service Desk Analyst provides Level 1/ 2 support for endpoints, applications, and access with a strong customer first orientation. The role focuses on workstation deployment and troubleshooting, ticket triage, and high quality documentation. Clear escalation to the Senior Support Analyst and Endpoint Services Supervisor is expected.

This position requires onsite presence, located at our Omaha, NE headquarters, is full time, and includes participation in a 24×7 x 365 on call rotation.

 THE ROLE

  • Set up, upgrade, and maintain desktops, laptops, and peripherals using standard images and procedures
  • Diagnose and resolve endpoint and peripheral issues; support specialized medical teleradiology software
  • Provide remote assistance using approved tools; triage tickets to meet SLAs and escalate when appropriate
  • Administer user accounts (Entra ID/M365) and manage endpoints via Intune/MDM and RMM tooling under guidance
  • Track and reconcile inventory and assets; maintain accurate records
  • Create and maintain SOPs and troubleshooting articles in the knowledge base (Confluence) to drive first contact resolution
  • Adhere to HIPAA, security, and privacy policies; safeguard PHI and follow least privilege practices
  • Collaborate with Senior Support Analyst, Endpoint Services, PACS Support, and Systems Engineering to resolve cross cutting incidents
  • Participate in projects and continuous improvement initiatives as assigned by IT leadership
  • Participate in 24x7x365 on call rotation

Skills

  • Customer empathy and professional written/verbal communication
  • Proficiency with Entra ID, M365, Intune (MDM), RMM platforms, and ticketing/KB systems
  • Troubleshooting competence for Windows and macOS; basic networking concepts
  • Familiarity with PACS/imaging workflows (DICOM, HL7)

Qualifications

  • Associate’s degree or equivalent experience
  • 3+ years in IT Service Desk or MSP environments
  • Certifications: CompTIA A+, Microsoft MD102 (Modern Desktop Administrator), ITIL Foundation

 

 BENEFITS & PERKS

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life
  • Fuel for your day with company sponsored lunches & snacks

Apply

Apply

Implementation Specialist

Job Description

 About the Job

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

Summary

The Customer Implementation Specialist plays a critical role in onboarding new clients and ensuring a seamless, efficient, and high-touch implementation process. This individual will serve as the primary point of contact during the onboarding phase—coordinating internally across departments and externally with clients to ensure all systems, workflows, and communication pathways are successfully established and optimized for long-term success. This position is full-time and in the office during regular business hours.

THE ROLE

Job Functions

  • Serve as the lead coordinator for new client implementations, managing timelines, milestones, and deliverables.
  • Develop and maintain detailed project plans, including credentialing, IT setup, and communication protocols.
  • Act as a liaison between client stakeholders and internal teams (IT, Credentialing, Scheduling, Customer Success, and Ambassadors).
  • Ensure all implementation activities align with Real Radiology’s operational standards and client expectations.
  • Provide proactive updates, support, and issue resolution throughout the onboarding process.
  • Conduct onboarding meetings, training sessions, and post-launch follow-ups with clients to ensure operational readiness and satisfaction.
  • Create and maintain internal documentation for implementation processes, workflows, and client-specific requirements.
  • Continuously identify opportunities for improving the implementation process and overall client experience.
  • This role requires up to 15% travel

Preferred Talents

  • Exceptional organizational, time-management, communication and relationship-building skills
  • Strong project management and organizational abilities
  • Demonstrated ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
  • Advanced proficiency in Microsoft Office Suite, project management tools (e.g., Asana, Trello, or similar), and CRM platforms (e.g., Salesforce) a plus
  • Strategic thinking and problem-solving capabilities with a customer-first mindset
  • Familiarity with PACS/RIS systems and healthcare credentialing processes a strong advantage

Qualifications Preferred

  • Bachelor’s degree in Business Administration, Communications, or related field
  • 2+ years of experience in client onboarding, project management, or healthcare implementation, preferably in a radiology or healthcare service setting.

 BENEFITS & PERKS

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life
  • Fuel for your day with company sponsored lunches & snacks

Apply

Apply

Operations Support Specialist (Thur – Sat, 7:00pm to 7:30am CST & Wed – Sun 6:00pm to 2:30 am CST )

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

HIGHLIGHTS
As an Operations Support Specialist is critical in assisting Radiologists, physicians, nursing staff, and technologists to achieve excellent patient care. This role manages all aspects of the operations department to ensure the timely flow of Radiology studies in a 24/7 support environment.

The schedule for this position is Thursday through Saturday, 7:00pm to 7:30am  CST or Wednesday through Sunday 6:00pm to 2:30am CST.

THE ROLE

Job Functions

  • Proofreads, amends, and updates reports per a quality assurance process
  • Ensure studies are complete and prepared for radiologist interpretation, follow up with the site for missing information, images, and required documentation
  • Professional communication with physicians, clients, and Operations team members
  • Provide timely communication of critical findings and results reporting and complete the proper documentation in compliance with ACR and Joint Commission guidelines
  • Provides Level Two phone support to internal and external customers
  • Additional project-based responsibilities

Skills

  • Strong communication skills, both verbal and written
  • Excellent active listening skills with interpersonal and rapport-building skills
  • Adaptability, flexibility, and comfortable working in fast-paced environments
  • Creative, self-motivated, proactive, and confident nature with the ability to work remotely
  • High attention to detail
  • Ability to interact effectively with internal and external clients
  • Possess an in-depth understanding of radiology medical terms, concepts, procedures, and modalities
  • Demonstrates a well-organized time management process

Qualifications

  • Graduate from an ARRT accredited School of Radiologic Technology
  • Registered Radiology Technologist certificate
  • 2 to 3 years of Customer Support experience

BENEFITS & PERKS

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life

Apply

Apply

Systems Engineer

Systems Engineer

Position Title: Systems Engineer

Position Summary

The Systems Engineer role is multifaceted, primarily focusing on client onboarding and addressing level 3 support tickets related to onboarding processes, as well as providing support for existing customers, specifically in the areas of DICOM, HL7, Mirth, and more. This position involves undertaking client onboarding and resolving existing client issues, offering crucial technical assistance, and employing creative problem-solving within established processes. Additionally, the Systems Engineer is responsible for maintaining and deploying server infrastructure. Possessing general knowledge of systems like AWS, Entra, Azure, and M365, the Systems Engineer formulates strategies and implements solutions for an effective and compliant IT environment.

Moreover, this role presents an opportunity to gain familiarity with Real Radiology’s comprehensive IT ecosystem. Additionally, there may be instances where the Engineer is called upon to serve as an escalation point for Level 1 Operations support staff & Level 2 Service Desk support staff, contributing to a cohesive support framework.

The position offers a hybrid work arrangement and is based at our Omaha, NE location, but remote work may be possible based on the candidate’s experience and skill set.

Essential Job Functions

  • Resolve problems with specialized medical teleradiology software.
  • Identify and fix hardware and software problems effectively.
  • Help clients using standard tools such as mRemote, Mirth, RDP/SSH, DICOM, and more.
  • Support daily operations and fix technical issues.
  • Perform other assigned duties as needed.
  • Participate in tasks aligned with projects, following directives from the IT leadership and the Director of Customer Implementations.
  • Develop instructional documentation in Confluence, designed for utilization by the IT department.
  • Evaluate the existing systems and provide technical direction to IT support staff
  • Assists in deep-dive investigation and root cause analysis of IT-related incidents
  • Participate in proactive team efforts to achieve departmental and company goals
  • Handle multiple projects simultaneously
  • Perform other duties as assigned

Qualifications

  • Possession of an Associate’s degree (A.A.) or equivalent from a reputable two-year college or technical school; alternatively, a minimum of three years of relevant experience and/or training, or an equivalent combination of education and experience.
  • Proficiency in utilizing OnePacs or similar PACS system(s), showcasing a solid foundation in medical imaging management.
  • Familiarity with Mirth or other HL7 interface(s) engines, demonstrating the ability to navigate and optimize healthcare data exchange platforms.
  • Essential DICOM management experience is a prerequisite, highlighting a proven track record in efficiently handling and overseeing Digital Imaging and Communications in Medicine protocols.
  • Demonstrated experience or strong familiarity with Amazon Web Services (AWS), showcasing the ability to leverage cloud computing solutions for efficient and scalable business operations.
  • Must have working knowledge of M365, Intune, Entra, and Azure fundamentals.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, speak, hear, and use their hands to type and/or take notes. The employee must have the ability to speak, see, and hear other personnel and/or objects. They must also communicate both in oral and written form. Must be capable of using a telephone and computer keyboard. They must be able to lift up to 10 lbs. Employee must have the ability to sit and work at a computer terminal for extended periods of time. They will be communicating with others to exchange information, and this is sedentary work that primarily involves sitting.

Work Schedule/ Hours Monday through Friday, 8a-5p, Weekends and Holidays as needed

Primary Location Omaha, NE Preferred, but remote is an option

Work Location Omaha, NE/Remote

Job Systems Engineer

Job Type Full-Time – Monday through Friday with after-hours support as needed

Reports to IT Manager

Supervises Direct Reports No

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time without notice.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person

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PACS Integration Engineer
Job Description

Summary

The PACS Integration Engineer is responsible for the design, administration, and continuous improvement of the organization’s Picture Archiving and Communication System (PACS) and related imaging systems. This highly technical role focuses on HL7 and DICOM interface development, ensuring successful integrations and interface deployments across radiology, EHR, and third-party systems.

The position combines strong engineering, interoperability, and problem-solving skills to maintain system reliability, compliance, and performance within a 24×7 clinical environment.

Essential Job Functions

System Integration & Development

  • Architect, implement, and support HL7 and DICOM integrations between PACS, RIS, EMR/EHR, VNA, and third-party systems.
  • Develop and maintain interface logic using tools such as Mirth Connect.
  • Create scripts using JavaScript and PostgreSQL to modify and integrate HL7 message data.

System Administration & Support

  • Work with the PACS support specialists to ensure proper alignment with deployments, configurations, and testing.
  • Administer and maintain PACS and related imaging applications, ensuring optimal performance and uptime.
  • Troubleshoot and resolve imaging workflow issues, network errors, and interface exceptions.
  • Oversee system performance, capacity, backup, and disaster recovery planning for imaging platforms.
  • Provide tier-3 escalation and collaborate with internal and external teams to resolve issues.
  • Participate in a 24x7x365 on-call rotation.

Compliance & Security

  • Ensure systems and integrations comply with HIPAA, HITRUST, and internal data-protection standards.
  • Document configuration standards, change controls, and system inventories in platforms such as Confluence.

Collaboration & Projects

  • Provide exceptional customer service to industry-leading hospitals and clinics.
  • Partner with radiology, IT, and clinical leadership to align imaging technology with operational goals.
  • Lead or participate in server upgrades, maintenance, and architectural overhauls.
  • Manage vendor relationships and coordinate issue escalation or feature enhancements.
  • Contribute to the organization’s knowledge base by documenting lessons learned and workflow optimizations.

Training & Mentorship

  • Provide technical guidance to PACS Support Specialists and other IT staff.
  • Conduct training sessions for clinical and technical users on imaging workflows and integration best practices.

Qualifications

  • Bachelor’s degree in Information Technology, Biomedical Engineering, Health Informatics, or related field.
  • 5+ years of experience in PACS administration, healthcare integration, or radiology IT engineering.
  • Strong technical knowledge of HL7 v2.x, DICOM standards, and clinical imaging workflows.
  • Proficiency in Windows Server, SQL/PostgreSQL, networking (including TCP/IP troubleshooting, VPN and SSH deployments, firewalls).
  • Experience with interface engines (Mirth Connect) and cloud-based imaging systems.
  • Excellent problem-solving, analytical, and communication skills.

Preferred Skills & Certifications

  • Scripting/programming in JavaScript.
  • Familiarity with FHIR, DICOMweb.
  • Familiarity with cloud provider best practices.
  • Certifications such as CIIP, ITIL Foundation, or vendor-specific PACS credentials.
  • Experience leading or contributing to enterprise imaging and interface modernization projects.
  • Experience with OnePacs a plus.

Apply

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Physician Training and Quality Coordinator
Job Description

Summary

The Physician Training & Quality Coordinator will support the Physician Training & Quality Manager in the implementation and management of training and quality assurance programs for radiologists. This role will assist in preparing training materials, conducting training sessions, tracking physician performance data, and supporting the quality assurance process. The Coordinator will play a vital part in ensuring that training and operational processes align with organizational goals, industry standards, and regulatory requirements. This position is full time and in the office during regular business hours.

THE ROLE

Job Functions

  • Assist in the coordination and execution of training sessions for onboarding radiologists.
  • Support the development and distribution of training materials, documentation, and user guides.
  • Stay current with advancements in radiology software and be able to continuously improve training materials.
  • Track and maintain onboarding completion of records and progress reports.
  • Provide support for radiologist questions related to software tools and training content.
  • Assist with the implementation and maintenance of Peer Review and QA processes.
  • Prepare quality-related documentation and reports as needed.
  • Maintain accurate records of onboarding progress, training initiatives, and QA documentation.
  • Adhere to internal and external regulatory requirements, including industry standards and company policies.

 

Preferred Talents

  • Excellent written and verbal communication skills.
  • Strong organizational skills with attention to detail.
  • Creative, self-motivated, proactive, and confident nature.
  • Ability to work with diverse groups virtually and in-person.
  • Exceptional computer skills with Microsoft Office Suite.

 

Qualifications Preferred

  • Associate degree required; bachelor’s degree preferred (Healthcare administration, business, or related field).
  • Graduate from an ARRT accredited School of Radiologic Technology and certification as a Radiologic Technologist (RT (R)).
  • Advanced certifications in CT, MRI, US, NM, MG, and/or CIIP preferred.
  • Cross-Sectional Anatomy
  • Experience in teaching, training, or mentoring within a radiology setting.
  • Comfortable working with data and performance metrics.

 

BENEFITS & PERKS

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life
  • Fuel for your day with company sponsored lunches & snacks

Apply

Apply