Be a part of something special. Join us.

We are experts in teleradiology. Our team of physicians is supported by a team of operational professionals and experts who enable Real Radiology to provide the most efficient, and consistent teleradiology services in the industry.

Browse careers with Real Radiology.

Join us in building a modern teleradiology service powered by extraordinary support for our customers and radiologists.
Apply now for one of our following open positions:

Service Desk Analyst

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

 

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

 

HIGHLIGHTS
The Service Desk Analyst provides Level 1/ 2 support for endpoints, applications, and access with a strong customer first orientation. The role focuses on workstation deployment and troubleshooting, ticket triage, and high quality documentation. Clear escalation to the Senior Support Analyst and Endpoint Services Supervisor is expected.

This position requires onsite presence, located at our Omaha, NE headquarters, is full time, and includes participation in a 24×7 x 365 on call rotation.

 THE ROLE

  • Set up, upgrade, and maintain desktops, laptops, and peripherals using standard images and procedures
  • Diagnose and resolve endpoint and peripheral issues; support specialized medical teleradiology software
  • Provide remote assistance using approved tools; triage tickets to meet SLAs and escalate when appropriate
  • Administer user accounts (Entra ID/M365) and manage endpoints via Intune/MDM and RMM tooling under guidance
  • Track and reconcile inventory and assets; maintain accurate records
  • Create and maintain SOPs and troubleshooting articles in the knowledge base (Confluence) to drive first contact resolution
  • Adhere to HIPAA, security, and privacy policies; safeguard PHI and follow least privilege practices
  • Collaborate with Senior Support Analyst, Endpoint Services, PACS Support, and Systems Engineering to resolve cross cutting incidents
  • Participate in projects and continuous improvement initiatives as assigned by IT leadership
  • Participate in 24x7x365 on call rotation

Skills

  • Customer empathy and professional written/verbal communication
  • Proficiency with Entra ID, M365, Intune (MDM), RMM platforms, and ticketing/KB systems
  • Troubleshooting competence for Windows and macOS; basic networking concepts
  • Familiarity with PACS/imaging workflows (DICOM, HL7)

Qualifications

  • Associate’s degree or equivalent experience
  • 3+ years in IT Service Desk or MSP environments
  • Certifications: CompTIA A+, Microsoft MD102 (Modern Desktop Administrator), ITIL Foundation

 

 BENEFITS & PERKS

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life
  • Fuel for your day with company sponsored lunches & snacks

Apply

Apply

Systems Engineer

Systems Engineer

Position Title: Systems Engineer

Position Summary

The Systems Engineer role is multifaceted, primarily focusing on client onboarding and addressing level 3 support tickets related to onboarding processes, as well as providing support for existing customers, specifically in the areas of DICOM, HL7, Mirth, and more. This position involves undertaking client onboarding and resolving existing client issues, offering crucial technical assistance, and employing creative problem-solving within established processes. Additionally, the Systems Engineer is responsible for maintaining and deploying server infrastructure. Possessing general knowledge of systems like AWS, Entra, Azure, and M365, the Systems Engineer formulates strategies and implements solutions for an effective and compliant IT environment.

Moreover, this role presents an opportunity to gain familiarity with Real Radiology’s comprehensive IT ecosystem. Additionally, there may be instances where the Engineer is called upon to serve as an escalation point for Level 1 Operations support staff & Level 2 Service Desk support staff, contributing to a cohesive support framework.

The position offers a hybrid work arrangement and is based at our Omaha, NE location, but remote work may be possible based on the candidate’s experience and skill set.

Essential Job Functions

  • Resolve problems with specialized medical teleradiology software.
  • Identify and fix hardware and software problems effectively.
  • Help clients using standard tools such as mRemote, Mirth, RDP/SSH, DICOM, and more.
  • Support daily operations and fix technical issues.
  • Perform other assigned duties as needed.
  • Participate in tasks aligned with projects, following directives from the IT leadership and the Director of Customer Implementations.
  • Develop instructional documentation in Confluence, designed for utilization by the IT department.
  • Evaluate the existing systems and provide technical direction to IT support staff
  • Assists in deep-dive investigation and root cause analysis of IT-related incidents
  • Participate in proactive team efforts to achieve departmental and company goals
  • Handle multiple projects simultaneously
  • Perform other duties as assigned

Qualifications

  • Possession of an Associate’s degree (A.A.) or equivalent from a reputable two-year college or technical school; alternatively, a minimum of three years of relevant experience and/or training, or an equivalent combination of education and experience.
  • Proficiency in utilizing OnePacs or similar PACS system(s), showcasing a solid foundation in medical imaging management.
  • Familiarity with Mirth or other HL7 interface(s) engines, demonstrating the ability to navigate and optimize healthcare data exchange platforms.
  • Essential DICOM management experience is a prerequisite, highlighting a proven track record in efficiently handling and overseeing Digital Imaging and Communications in Medicine protocols.
  • Demonstrated experience or strong familiarity with Amazon Web Services (AWS), showcasing the ability to leverage cloud computing solutions for efficient and scalable business operations.
  • Must have working knowledge of M365, Intune, Entra, and Azure fundamentals.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, speak, hear, and use their hands to type and/or take notes. The employee must have the ability to speak, see, and hear other personnel and/or objects. They must also communicate both in oral and written form. Must be capable of using a telephone and computer keyboard. They must be able to lift up to 10 lbs. Employee must have the ability to sit and work at a computer terminal for extended periods of time. They will be communicating with others to exchange information, and this is sedentary work that primarily involves sitting.

Work Schedule/ Hours Monday through Friday, 8a-5p, Weekends and Holidays as needed

Primary Location Omaha, NE Preferred, but remote is an option

Work Location Omaha, NE/Remote

Job Systems Engineer

Job Type Full-Time – Monday through Friday with after-hours support as needed

Reports to IT Manager

Supervises Direct Reports No

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time without notice.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person

Apply

Apply

Physician Training and Quality Coordinator
Job Description

Summary

The Physician Training & Quality Coordinator will support the Physician Training & Quality Manager in the implementation and management of training and quality assurance programs for radiologists. This role will assist in preparing training materials, conducting training sessions, tracking physician performance data, and supporting the quality assurance process. The Coordinator will play a vital part in ensuring that training and operational processes align with organizational goals, industry standards, and regulatory requirements. This position is full time and in the office during regular business hours.

THE ROLE

Job Functions

  • Assist in the coordination and execution of training sessions for onboarding radiologists.
  • Support the development and distribution of training materials, documentation, and user guides.
  • Stay current with advancements in radiology software and be able to continuously improve training materials.
  • Track and maintain onboarding completion of records and progress reports.
  • Provide support for radiologist questions related to software tools and training content.
  • Assist with the implementation and maintenance of Peer Review and QA processes.
  • Prepare quality-related documentation and reports as needed.
  • Maintain accurate records of onboarding progress, training initiatives, and QA documentation.
  • Adhere to internal and external regulatory requirements, including industry standards and company policies.

 

Preferred Talents

  • Excellent written and verbal communication skills.
  • Strong organizational skills with attention to detail.
  • Creative, self-motivated, proactive, and confident nature.
  • Ability to work with diverse groups virtually and in-person.
  • Exceptional computer skills with Microsoft Office Suite.

 

Qualifications Preferred

  • Associate degree required; bachelor’s degree preferred (Healthcare administration, business, or related field).
  • Graduate from an ARRT accredited School of Radiologic Technology and certification as a Radiologic Technologist (RT (R)).
  • Advanced certifications in CT, MRI, US, NM, MG, and/or CIIP preferred.
  • Cross-Sectional Anatomy
  • Experience in teaching, training, or mentoring within a radiology setting.
  • Comfortable working with data and performance metrics.

 

BENEFITS & PERKS

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life
  • Fuel for your day with company sponsored lunches & snacks

Apply

Apply

Business Development Vice President

Business Development Vice President

 

Job Description

 

About the Job

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

The Vice President of Business Development will lead the organization’s efforts in sales, marketing, and physician recruitment, ensuring continued success as a leader in the healthcare industry. This role is vital to shaping the future of the organization by aligning business objectives, fostering innovation, and delivering measurable results. This position has a competitive base salary with performance-based bonuses. This position is full time and in the office during regular business hours.

 

The Role

Job Functions:

  • Recruit, mentor, and lead a high-performing sales team, setting clear performance expectations
  • Develop and implement strategic sales plans to achieve revenue targets
  • Drive new business development by securing contracts with hospitals, imaging centers, and clinics
  • Build and manage relationships with key accounts to ensure long-term satisfaction and growth
  • Oversee brand development initiatives that position us as a leader in radiology services and staffing
  • Manage digital marketing strategies, including social media, SEO, and paid advertising
  • Represent the company at industry events to enhance visibility and grow the network
  • Build and direct a team of recruiters of radiologists
  • Design innovative recruitment strategies
  • Collaborate with educational institutions and industry organizations to build talent pipelines
  • Create programs to enhance retention, including competitive compensation, mentorship, and professional development opportunities
  • Serve as a key member of the executive team, aligning cross-departmental strategies with organizational goals
  • Oversee customer success department to ensure continued satisfaction, retention and growth
  • Oversee budgets for sales, marketing, and recruitment, ensuring efficient resource utilization
  • Foster a culture of accountability, innovation, and collaboration

 

 

Preferred Talents

  • Expertise in sales strategy, negotiation, and relationship management
  • Proficiency in digital marketing, recruitment platforms, and CRM tools
  • Exceptional leadership and communication abilities
  • Proven track record of achieving revenue goals, preferably in healthcare or radiology
  • Strong understanding of healthcare industry trends and competitive landscapes

 

Qualifications Preferred

  • Bachelors in Business Administration, Marketing, Healthcare Management, or related field; MBA or advanced degree
  • 10–15 years in sales, marketing, or physician recruitment, with at least 5 years in a senior leadership role

 

Benefits & Perks

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life
  • Fuel for your day with company sponsored lunches & snacks

Apply

Apply

Operations Support Specialist (Sun – Thurs 6:00pm to 10:00pm CST & Wed – Sun 6:00pm to 2:30 am CST )

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

HIGHLIGHTS
As an Operations Support Specialist is critical in assisting Radiologists, physicians, nursing staff, and technologists to achieve excellent patient care. This role manages all aspects of the operations department to ensure the timely flow of Radiology studies in a 24/7 support environment.

The schedules available for this position are Sunday – Thursday 6pm – 10pm CST and Wednesday – Sunday 6pm – 2:30 am CST

THE ROLE

Job Functions

  • Proofreads, amends, and updates reports per a quality assurance process
  • Ensure studies are complete and prepared for radiologist interpretation, follow up with the site for missing information, images, and required documentation
  • Professional communication with physicians, clients, and Operations team members
  • Provide timely communication of critical findings and results reporting and complete the proper documentation in compliance with ACR and Joint Commission guidelines
  • Provides Level Two phone support to internal and external customers
  • Additional project-based responsibilities

Skills

  • Strong communication skills, both verbal and written
  • Excellent active listening skills with interpersonal and rapport-building skills
  • Adaptability, flexibility, and comfortable working in fast-paced environments
  • Creative, self-motivated, proactive, and confident nature with the ability to work remotely
  • High attention to detail
  • Ability to interact effectively with internal and external clients
  • Possess an in-depth understanding of radiology medical terms, concepts, procedures, and modalities
  • Demonstrates a well-organized time management process

Qualifications

  • Graduate from an ARRT accredited School of Radiologic Technology
  • Registered Radiology Technologist certificate
  • 2 to 3 years of Customer Support experience

BENEFITS & PERKS

  • Comprehensive benefits package, including retirement and profit sharing
  • Paid time off and flexibility to support your personal life

Apply

Apply