Be a part of something special. Join us.

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

HIGHLIGHTS
The Business Sales Representative will be responsible for generating new business opportunities, nurturing leads, and supporting overall growth initiatives. This high-impact role is ideal for someone who is enthusiastic about healthcare sales, thrives in a collaborative team environment, and enjoys working in a mission-driven company.

This position includes an annual performance-based bonus for new client acquisitions and revenue milestones.

This is a full-time position that is in the office during regular business hours.

THE ROLE

Job Functions

• Develop and manage a pipeline of prospective hospital and clinic clients for teleradiology services
• Conduct outbound sales activities including calls, emails, and site visits
• Coordinate, schedule, and present meetings with leadership and key decision makers
• Assist in preparing proposals, presentations, and client onboarding materials
• Maintain accurate records in Salesforce
• Coordinate with cross functional departments to align sales goals with company capabilities
• Attend industry events and conferences as needed
• Contribute to market research, competitive analysis, and sales strategy development

Skills

• Microsoft Suite
• Computer literacy
• Excellent communication, presentation, and interpersonal skills
• Self-motivated, goal-oriented, and comfortable in a fast-paced environment
• Experience with Salesforce is a plus
• Radiology or healthcare experience

 Qualifications

• Degree level education
• 2+ years of B2B sales experience, preferably in healthcare or services

BENEFITS & PERKS

• Comprehensive benefits package, including retirement and profit sharing
• Paid Time Off and flexibility to support your personal life
• Fuel for your day with company sponsored lunches & snacks

Apply

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

HIGHLIGHTS
As a Customer Operations Vice President, you will serve as a key member of the executive leadership team and be responsible for overseeing and optimizing the organizational operations while leading strategic initiatives to drive effectiveness and efficiencies. The role involves managing critical functions that ensure efficient and high-quality remote radiology services are provided to our customers.

THE ROLE

Job Functions

• Strategic Leadership: develop and implement department operational strategies, ensuring that our teleradiology services are provided efficiently in alignment with the organization’s goals.
• Team Management: lead and manage the following:
  • Operations is responsible for delivering critical results affecting customers and their patients as well as our radiologists. Scheduling and assignment functions for radiologists assigning work distribution to provide proper coverage given appropriate workload and available licensed and credentialed resources.
  • Quality control and training managing quality reviews and directing resulting training for radiologists as well as providing initial customer and physician onboarding training.
• Recruit, train, and mentor team members to accomplish department objectives.
• Workflow Optimization: continuously analyze and optimize operational processes to enhance efficiency and turnaround time. Implement best practices, workflow automation, and new technologies to improve operations including oversight of PACS systems and other related operational technologies or software.
• Telemedicine Technology: monitor, investigate and analyze emerging telemedicine and teleradiology technologies and trends such as AI applications that may have a beneficial impact on quality or performance.
• Compliance and Accreditation: ensure that the company complies with all relevant healthcare regulations, standards, and accreditations.
• Client Relations: develop strong relationships with healthcare facilities and clients who rely on teleradiology services. Address their needs and concerns promptly.
• Performance Metrics: establish and monitor KPIs related to report turnaround times, accuracy, client satisfaction, and operational efficiency. Use data to make informed decisions.
• Crisis Management: develop and implement disaster recovery and business continuity plans to ensure uninterrupted service, especially during emergencies.
• Stakeholder Engagement: collaborate with radiologists, referring physicians, and healthcare organizations to maintain open communication and strong partnerships.

Skills

• Ability to develop and maintain effective relationship with staff, customers, vendors and physicians; organize work and achieve goals and objectives
• Excellent communication skills; strong customer service skills
• Notable experience managing a customer operations department, preferably in an entrepreneurial or healthcare environment
• Able to work under pressure
• Ability to work independently or as part of the team
• Knowledge of teleradiology regulations, HIPAA, and industry-specific best practices preferred
• Familiarity with PACS, RIS, and telemedicine technologies helpful
• Strong technology experience using technology applications to provide services or results
• Command of Microsoft Office products (Excel, Word, PowerPoint) essential

Qualifications

• Bachelor’s or Master’s degree in a relevant field such as Healthcare Management, Business Administration, or a related discipline
• Experience in management of a for profit, entrepreneurial company

BENEFITS & PERKS

• Comprehensive benefits package, including retirement and profit sharing
• Fuel for your day with company sponsored lunches & snacks

Apply

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

We are seeking a technically skilled and people-oriented Help Desk Supervisor to lead our frontline Service Desk team. This position combines hands-on technical leadership with process optimization and team development. You’ll ensure outstanding IT support across the organization while helping define standards, improve efficiency, and scale our endpoint services.

HIGHLIGHTS
As a Help Desk Supervisor, you’ll lead our Service Desk team while maintaining direct involvement in complex technical troubleshooting, process improvement, and endpoint infrastructure planning. You’ll play a key role in:

• Mentoring and developing Service Desk Analysts
• Owning escalations and supporting overnight shifts when needed
• Driving automation and continuous improvement initiatives
• Designing and enforcing workstation and endpoint standards
• Managing Teams Voice telecom and Level 3 support issues
• Maintaining inventory, asset planning, and on-call coverage

This position requires onsite presence, located at our Omaha, NE headquarters, is full-time, and includes participation in a 24x7x365 on-call rotation.

THE ROLE

Leadership & Team Development

• Lead, coach, and mentor a team of Service Desk Analysts
• Oversee training, performance evaluation, and career development
• Serve as the primary escalation point and provide after-hours support as needed

Operational Oversight

• Ensure service desk coverage meets organizational needs and SLAs
• Analyze and address recurring technical issues with scalable, preventative solutions
• Oversee workload distribution and continuous service improvement efforts

Process Improvement & Planning

• Drive automation and process refinement across endpoint support functions
• Own inventory management and anticipate hardware/software needs based on growth and usage trends
• Define and enforce workstation standards by department

Technical Leadership

• Troubleshoot complex Level 3 support tickets and lead incident investigations
• Maintain knowledge of modern endpoint management tools and scripting (PowerShell required)
• Manage Teams Voice provisioning and related telecom services

Customer-Focused Culture

• Champion a service-first culture that prioritizes professionalism, responsiveness, and user satisfaction
• Promote cross-functional collaboration between IT and business teams

Skills

• Deep technical knowledge of Windows 11, macOS, Teams Voice, desktop and mobile device management
• Experience in PowerShell scripting
• Familiarity with infrastructure fundamentals (servers, networking, storage, cloud)
• Experience with ITSM/ITIL frameworks and best practices
• Strong organizational, analytical, and communication skills

Qualifications

• 7–10+ years of experience in IT, including 3–5+ years in a supervisory or leadership role.
• CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation, Apple Certified Support Professional, or equivalent.

BENEFITS & PERKS

• Comprehensive benefits package, including retirement and profit sharing
• Paid time off and flexibility to support your personal life
• Fuel for your day with company sponsored lunches & snacks

Apply

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

HIGHLIGHTS
As an Operations Call Center Representative, you will play a vital part in the Operations team, serving as a point of contact between Radiologists, physicians, nursing staff, technologists, and both internal and external customers. This role supports the efficient flow of communication, contributing directly to the quality and timeliness of patient care.

This position is full-time, remote, with a schedule of (7on/7off) Wednesday to Saturday, from 9pm to 7:30am and Sunday to Tuesday from 7pm to 7:30am CST.

THE ROLE

Job Functions

• Professionally manage inbound and outbound calls
• Serve as a liaison by addressing inquiries regarding the status of studies images, and reports
• Accurately route calls and escalate issues
• Ensure timely and accurate documentation of call interactions, including results reporting
• Manage incoming faxes
• Provided site call in status updates on exams
• Ensure compliance with American College of Radiology (ACR) and Joint Commission Standard (JC)
• Provide accurate documentation needed to Lead for entry of IT tickets
• Participate in project-based assignments
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Contribute to a collaborative team environment

 Skills

• Customer service and interpersonal skills with a professional and courteous demeanor
• Strong attention to detail
• Ability to follow standardized procedures and protocols
• Collaborative team mindset
• Exceptional verbal and written communication
• Proficient in Microsoft Office Suite and ability to learn specialized systems
• Demonstrates initiative and ability to work independently
• Ability to multi-task, prioritize, and manage time effectively
• Adaptability, flexibility, and comfortable working in a high call volume environment

Qualifications

• High School Diploma
• Minimum of 1 year of customer service experience, preferably in a call center or healthcare-related setting
• 1–2 years of telephone-based support experience
• Familiarity with medical terminology or previous experience in a healthcare environment

BENEFITS & PERKS

• Comprehensive benefits package, including retirement and profit sharing
• Paid time off and flexibility to support your personal life
• Fuel for your day with company sponsored lunches & snacks

Apply

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

We are looking for a Physician Ambassador to serve as a dedicated liaison and trusted advocate for our radiologists. This role ensures a positive experience throughout the radiologist lifecycle—from onboarding through ongoing practice, by supporting their needs, coordinating key processes, and facilitating strong communication across internal teams.

HIGHLIGHTS
As a Physician Ambassador, you’ll be the go-to contact for radiologists, helping them navigate their day-to-day needs and supporting their success. You’ll coordinate with teams such as Scheduling, IT, Accounting, and Leadership to ensure smooth operations.

This position is full-time and on-site at our Omaha, NE headquarters.

THE ROLE

Job Functions

• Coordinate onboarding and orientation for new radiologists
• Partner with the Licensing and Credentialing team to ensure all required licenses and certifications are maintained
• Act as the main point of contact for radiologists for scheduling, case mix and workload, compensation questions, productivity metrics and quality insurance
• Support training, mentorship, and continuing medical education (CME) activities
• Collaborate with insurance carriers and attorneys on related matters
• Communicate updates and respond to radiologist inquiries
• Identify workflow gaps and elevate feedback to leadership for improvement
• Manage projects and special assignments as needed

Skills

• Computer literacy and Microsoft Suite
• Experience working in radiology, teleradiology, or healthcare setting
• Strong written and verbal communication skills
• High attention to detail and ability to manage multiple tasks
• Adaptable to changing needs and workload
• A collaborative, team-first mindset

Qualifications

• High school diploma
• Teleradiology, radiology, or other healthcare environment experience

BENEFITS & PERKS

• Comprehensive benefits package, including retirement and profit sharing
• Paid time off and flexibility to support your personal life
• Fuel for your day with company sponsored lunches & snacks

Apply

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

HIGHLIGHTS
As a Physician Scheduler, you will manage the implementation and administration of all scheduling rules and requirements to ensure proper staffing, including physician vacation time, incentivized shifts, and other schedule related items.

This position is full-time and in-Office during regular business hours.

THE ROLE

Job Functions

• Administer and maintain scheduling software
• Remain updated on scheduling software functions and changes
• Coordinate all physician schedules, collaborating with Scheduling Supervisor
• Work with the Physician Services department to maintain proper credentialing, licensing, and facility information necessary to schedule appropriate coverage
• Communicate directly with physicians regarding their schedules
• Manage the communication and confirmation of incentivized shifts to the accounting department
• Coordinate and manage physician shift changes and vacation requests, communicating to impacted parties
• Communicate scheduling to all stakeholders in the organization as necessary
• Provide training and assistance to any peripheral users of the scheduling software
• Generate and distribute reporting
• Collaborate with the Operations team to incorporate and implement new or updated procedures

Skills

• Scheduling software experience
• Excellent communication and people skills
• Keen attention to detail
• Collaborative/team player mindset
• Healthcare environment knowledge
• Strong organizational and time management skills
• Adaptability, flexibility, and comfortable working in a fast-paced environment
• Professional work etiquette
• Analytical and critical thinking
• Comfortable with spreadsheets, including data entry, sorting, reporting, and formulas

Qualifications

• Bachelor’s Degree preferred or equivalent experience in Physician Schedule management
• 2+ years’ experience in scheduling roles

BENEFITS & PERKS

• Comprehensive benefits package, including retirement and profit sharing
• Paid time off and flexibility to support your personal life
• Fuel for your day with company sponsored lunches & snacks

Apply

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

HIGHLIGHTS
As a Support Analyst Engineer, you will play a key role in providing advanced technical support and managing endpoint systems across the organization. This position will involve supporting, configuring, and troubleshooting O365, Exchange Online, SharePoint, OneDrive, Teams (Voice and Chat), and endpoint security platforms such as Defender for Endpoint. The Engineer will manage and maintain systems through tools like Intune, Autopilot, and Entra/Azure AD, ensuring smooth operations and compliance. Proficiency with PowerShell or Power Automate is critical for automating tasks and improving efficiency. The position also involves basic network troubleshooting, managing both Windows and macOS devices, and using JAMF to oversee Apple environments.

This role requires comfortability working across both user-facing and backend systems, managing licenses, and ensuring compliance while delivering high-quality support to internal and external stakeholders.

This position is full-time and in the office during standard business hours and includes a rotation of 24/7 on-call.

THE ROLE

Job Functions

• Provide advanced support for O365 Admin Center, including Exchange Online, SharePoint, and OneDrive administration
• Administer and troubleshoot endpoint security tools, particularly Microsoft Defender for Endpoint, and ensure compliance with security policies
• Manage and support Entra/Azure AD, including handling user accounts and ensuring proper role- based access
• Oversee the configuration and deployment of devices via Intune and Autopilot, ensuring seamless setup for end users
• Provide ongoing support for Microsoft Teams, including managing both chat and voice services
• Maintain licensing and compliance for Microsoft environments, ensuring proper usage and renewals across the organization
• Utilize PowerShell for automation, scripting, and managing tasks across the enterprise environment
• Troubleshoot issues related to Windows desktop operating systems and provide basic network troubleshooting, including connectivity and security issues
• Provide comprehensive support for macOS environments, leveraging JAMF for management and provisioning
• Serve as an escalation point for complex technical issues from the Service Desk team
• Collaborate with other IT teams and stakeholders to identify opportunities for system improvements and automation
• Ensure all systems and processes comply with regulatory and licensing requirements, contributing to security audits as necessary
• Participate in the on-call rotation to provide after-hours support when required

Skills

• Strong familiarity with PACS, imaging modalities, DICOM, EMR, HL7 integrations, ORM, and ORU standards
• Experience with OnePacs and/or OsiriX
• Proficiency in any dictation software
• Basic knowledge of network traffic flow, specifically related to image transfers between source and destination systems
• Extensive experience in administering Microsoft 365 services, including Exchange Online, SharePoint, and Teams (Voice and Chat)
• Proficient with endpoint management tools like Intune, Autopilot, and Defender for Endpoint
• Strong understanding of Entra/Azure AD for managing identities, groups, and permissions
• Advanced knowledge of scripting and task automation with PowerShell
• Competence in both Windows desktop operating systems and macOS, including device management via JAMF
• Experience with licensing and compliance management within Microsoft environments
• Basic network troubleshooting skills, including experience with common connectivity issues
• Familiarity with endpoint security and vulnerability management tools
• Ability to work in a fast-paced, dynamic environment and handle complex technical problems

Qualifications

• Bachelor’s Degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• 5 or more years of experience in Service Desk or Managed Service Provider support environments
• Certificates preferred: Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, CompTIA Network+, JAMF Certified Associate, ITIL Foundation

BENEFITS & PERKS

• Comprehensive benefits package, including retirement and profit sharing
• Paid time off and flexibility to support your personal life
• Fuel for your day with company sponsored lunches & snacks

Apply