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We are experts in teleradiology. Our team of physicians is supported by a team of operational professionals and experts who enable Real Radiology to provide the most efficient, and consistent teleradiology services in the industry.

Browse careers with Real Radiology.

Join us in building a modern teleradiology service powered by extraordinary support for our customers and radiologists.
Apply now for one of our following open positions:

Support Analyst Engineer

The Support Analyst Engineer plays a key role in providing advanced technical support and managing endpoint systems across the organization. This position will involve supporting, configuring, and troubleshooting O365, Exchange Online, SharePoint, OneDrive, Teams (Voice and Chat), and endpoint security platforms such as Defender for Endpoint. The Engineer will manage and maintain systems through tools like Intune, Autopilot, and Entra/Azure AD, ensuring smooth operations and compliance. Proficiency with PowerShell or Power Automate is critical for automating tasks and improving efficiency. The position also involves basic network troubleshooting, managing both Windows and macOS devices, and using JAMF to oversee Apple environments.

This role requires comfortability working across both user-facing and backend systems, managing licenses, and ensuring compliance while delivering high-quality support to internal and external stakeholders.

This position is Wednesday to Sunday 10 PM to 7 AM, at our Omaha headquarters, and includes a rotation for 24/7 on call.

Job Functions

Provide advanced support for O365 Admin Center, including Exchange Online, SharePoint, and OneDrive administration
Administer and troubleshoot endpoint security tools, particularly Microsoft Defender for Endpoint, and ensure compliance with security policies
Manage and support Entra/Azure AD, including handling user accounts and ensuring proper role- based access
Oversee the configuration and deployment of devices via Intune and Autopilot, ensuring seamless setup for end users
Provide ongoing support for Microsoft Teams, including managing both chat and voice services
Maintain licensing and compliance for Microsoft environments, ensuring proper usage and renewals across the organization
Utilize PowerShell for automation, scripting, and managing tasks across the enterprise environment
Troubleshoot issues related to Windows desktop operating systems and provide basic network troubleshooting, including connectivity and security issues
Provide comprehensive support for macOS environments, leveraging JAMF for management and provisioning
Serve as an escalation point for complex technical issues from the Service Desk team
Collaborate with other IT teams and stakeholders to identify opportunities for system improvements and automation

Ensure all systems and processes comply with regulatory and licensing requirements, contributing to security audits as necessary
Participate in the on-call rotation to provide after-hours support when required

Preferred Talents

Strong familiarity with PACS, imaging modalities, DICOM, EMR, HL7 integrations, ORM, and ORU standards
Experience with OnePacs and/or OsiriX
Proficiency in any dictation software
Basic knowledge of network traffic flow, specifically related to image transfers between source and destination systems
Extensive experience in administering Microsoft 365 services, including Exchange Online, SharePoint, and Teams (Voice and Chat)
Proficient with endpoint management tools like Intune, Autopilot, and Defender for Endpoint
Strong understanding of Entra/Azure AD for managing identities, groups, and permissions
Advanced knowledge of scripting and task automation with PowerShell
Competence in both Windows desktop operating systems and macOS, including device management via JAMF
Experience with licensing and compliance management within Microsoft environments
Basic network troubleshooting skills, including experience with common connectivity issues
Familiarity with endpoint security and vulnerability management tools
Ability to work in a fast-paced, dynamic environment and handle complex technical problems

Qualifications

Bachelor’s Degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
5 or more years of experience in Service Desk or Managed Service Provider support environments
Certificates preferred: Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, CompTIA Network+, JAMF Certified Associate, ITIL Foundation

Benefits Package

Medical Insurance: PPO, HDHP
Health Savings Account
Dental
Vision
Basic Life and AD&D- company paid!
Voluntary Short-term disability
Voluntary Long-term disability
Voluntary Life and AD&D
Voluntary Critical Illness
Voluntary Accident
401K and Profit sharing
Paid Time Offs”>Supervises Direct Reports: No

Apply

Physician Ambassador

As a Physician Ambassador, you will play a pivotal role in fostering collaboration, ensuring effective communication, and supporting the professional development of our radiologists. You will serve as a key liaison between radiologists and internal departments, contributing to the seamless operation and continuous improvement of our teleradiology services. This position is full time, exempt, with regular office hours of 8am – 5pm at our headquarters in Omaha, Nebraska.

Job Functions

Serve as the primary point of contacts for radiologists for
Compensation
Case Mix
Schedule
Productivity
Quality
Respond and communicate inquiries and other assignments
Coordinate the onboarding process for new radiologists
Facilitate radiologist new hire orientation and training
Serve as a point of contact for mentorship, continuing medical education (CME), and other training
Work with various internal departments for scheduling, accounting, and IT, to ensure workflow efficiency
Ensure radiologists maintain appropriate certifications by overseeing internal licensing and credentialing process
Coordinate with insurance carriers and attorneys
Proactively identify and address operational challenges or areas for improvement by gathering feedback from radiologists and other stakeholders
Escalate identified issues to management in a timely manner
Complete assigned projects and tasks

Preferred Talents

Strong organizational skills
Close attention to detail
Strong teamwork mentality
Exceptional communication skills, both written and verbal
Adaptability, flexibility, and comfortable working in a fast-paced environment

Preferred Qualifications

High school diploma or equivalent
Prior experience in teleradiology, radiology, or other healthcare environment

Benefits Package

Medical insurance: PPO, HDHP
Health Savings Account
Dental
Vision
Basic Life and AD&D- company paid
Voluntary Short-term disability
Voluntary Long-term disability
Voluntary Life and AD&D
Voluntary Critical Illness and Accident
401K and Profit sharing
Paid Time Off
Holiday

Job Title: Physician Ambassador

Status: Exempt, Salaried

Position Type: Full Time

Work Location: In Office

Reports To: Director of Physician Engagement

Direct Reports: No

Apply

Office Administrator

The Office Administrator oversees all administrative aspects of the office headquarters, assigned department tasks, and remote employee office needs. This role plays a critical part in administering employee perks, building maintenance, office supplies, shipments and coordination of office events. The Office Admin is responsible for ensuring the office runs efficiently. This position also supports the accounting department by performing administrative tasks for proper financial documentation.

The office Administrator is anticipated to start in January 2025. This position is full-time, non-exempt with regular office hours of 8am to 5pm, Monday to Friday.

Job Functions

Assist with accounts payable and receivable transactions, inputting transactions in QuickBooks Desktop and QuickBooks Online
Maintain accounting records for company and subcontractors
Reconcile credit charges to statements and maintain receipts
Communicate with customers regarding outstanding invoices
Assist with administrative department needs as requested
Organize weekly in-office lunch: plan, order, pickup and/or prepare delivery, place food setting, communicate to staff, clean up and store leftovers
Ensure fridges are properly stocked, working with outside vendor on ordering, stocking and discrepancies
Ensure in-office kitchen and cleaning supplies are in stock (napkins, utensils, cups, plates, dish tabs, dish soap, etc.), ordering as needed
Complete daily kitchen maintenance at end of day (clean sink, microwave and fridge, etc.)
Order and stock all office supplies, including specific employee requests, in-office and remote employees: printer paper, ink cartridges, and desk/office supplies
Process deliveries/shipments arriving by signing and distributing to appropriate department
Greet in-office guests, ensure they feel comfortable during their stay and guide them to the appropriate meeting location
Ensure all conference rooms are stocked and equipped, including cleanliness
Pickup and distribute daily mail
Schedule and order employee arrangements for services and special occasions
Schedule venues for office events, parties, and department team events
Ensure events are setup and run smoothly, adjusting to needs
Liaison between building management and in-office: HVAC, lights, bathrooms, doors
Record keeper of employee badges- assign, maintaining accurate documentation
Coordinate return of office equipment
Assist with marketing promotional materials as needed (printing/ordering)
Complete shipping/mailing requests as needed (certified mail)
Order department awards such as gift cards
Coordinate celebratory events: birthdays, work anniversaries, and promotions

Preferred Talents

Excellent communication and people skills
High level of integrity, confidentiality, and ethics
Critical thinking skills
Keen attention to detail
Willingness to provide concierge level of service
Technical awareness of standard office technology (print, label, scan) and Microsoft office suite
Experience using QuickBooks and/or QuickBooks Online
Strong organizational and time management skills
Ability to frequently and accurately communicate with employees and guests
Ability to sit, stand, lift and carry up to 20 lbs.
Ability to use vehicle for orders as needed

Preferred Qualifications

High School Diploma
2+ years’ experience in office admin, admin assistant or related field
1+ years’ experience in bookkeeping, accounting or related field

Benefits Package

Medical insurance: PPO, HDHP
Health Savings Account
Dental
Vision
Basic Life and AD&D- company paid
Voluntary Short-term disability
Voluntary Long-term disability
Voluntary Life and AD&D
Voluntary Critical Illness and Accident
401K and Profit sharing
Paid Time Off
Holiday

Job Title: Office Administrator

Status: Non-Exempt, Hourly

Position type: Full Time

Work Location: In Office

Reports to: Assistant Controller

Supervises Direct Reports: No

Apply

Accounting Intern

The Accounting Intern will support the finance team in day-to-day accounting operations. This role provides an excellent opportunity for students or recent graduates to gain hands-on experience in various accounting tasks, including bookkeeping, financial reporting, and data analysis. The intern will work closely with the accounting team to ensure accurate financial records, support month-end closing processes, and assist in the preparation of financial reports. This position is anticipated to start in January 2025.

Job Functions

Assist with the preparation and entry of journal entries into the accounting system
Support the accounts payable and receivable processes, including invoice processing and payment tracking
Help maintain and reconcile general ledger accounts
Assist in the preparation of financial statements and reports
Ensure accurate and timely data entry of financial transactions
Maintain financial records, including electronic filing and document management
Assist in the preparation of supporting documentation for audits
Support the month-end and year-end closing processes, including account reconciliations and financial reporting
Assist with the preparation of schedules and reports for internal and external audits
Help monitor and analyze company expenses, ensuring proper documentation and approval
Assist with expense reports and cost analyses
Participate in special accounting projects as assigned by the accounting team, including process improvement initiatives
Conduct research and analysis to support the accounting team in decision-making
Engage in learning opportunities to develop a deeper understanding of accounting principles and practices
Attend meetings and training sessions to gain insights into the overall financial operations of the company

Preferred Talents

Basic understanding of accounting principles and financial reporting
Proficiency in Microsoft Office, particularly Excel; familiarity with accounting software (e.g., QuickBooks, SAP)
Strong attention to detail and accuracy
Excellent organizational and time management skills
Ability to work independently and collaboratively in a team environment
Strong communication skills, both written and verbal

Preferred Qualifications

Currently pursuing a degree in Accounting, Finance, Business Administration, or a related field

Job Title: Accounting Intern

Department: Administration

Reports to: Chief Financial Officer

Status: Non-exempt, Hourly

Position type: Full time

Work Location: In Office

Supervises Direct Reports: No

Apply

Operations Supervisor

The Operations Supervisor is responsible for leading a cross functional team. This position oversees the workflow within the Picture Archiving and Communication System (PACS), coordinates teams scheduling, ensures processes and procedures are performed accurately and within compliance, and works closely with the Operations Supervisors team. This position is in Office, Monday to Thursday, 5:30am – 4pm.

Job Functions

Provide timely communication to both internal and external customers
Oversee the ongoing development of the Operations team members
Onboard new team members
Identify and implement standard workflow and best practices across all shifts
Backup to team and department
Effectively manage direct reports: assist in hiring process, training, development and monitoring performance
Delegate task and responsibilities
Perform leadership rounding on all direct reports to promote workflow changes, drive employee satisfaction and encourage collaboration
Provide expert assistance in the workflow queues
Manage department schedules to ensure appropriate coverage
Approve department timecards, ensuring accuracy for bi-weekly pay dates
Oversee time off requests
Complete annual evaluations and assist in creating goals in collaboration with upper management
Work collaboratively with peers and leadership on process improvement projects
Perform assigned projects and duties

Preferred Talents

Excellent communication and people skills
High level of integrity, confidentiality, and ethics
Critical thinking skills
Keen attention to detail
Computer skills; Microsoft Office Suite
Strong organizational and time management skills
Excellent active listening, interpersonal, and rapport building
Patient and empathetic attitude
Adaptability, flexibility, and comfortable working in fast-paced environment

Qualifications Preferred

ARRT accredited School of Radiologic Technology
Registered Radiology Technologist
Certifications:
Computed Tomography
Magnetic Resonance Imaging
Diagnostic Medical Sonographer
Nuclear Medicine Technologist
Mammographer
2+ years of Radiologic Technologist experience

Benefits Package

Medical insurance: PPO, HDHP
Health Savings Account
Dental
Vision
Basic Life and AD&D- company paid
Voluntary Short-term disability
Voluntary Long-term disability
Voluntary Life and AD&D
Voluntary Critical Illness and Accident
401K and Profit sharing
Paid Time Off

Apply

HR Training Coordinator

The HR Training Coordinator plays a vital role in supporting the training functions of Human Resources. This position will focus primarily on employee onboarding and training, in addition to assisting with the daily functions of Human Resources. The HR Training Coordinator works closely with the CFO to design and implement training to align company growth with employee learning and development.

The HR Training Coordinator is anticipated to start in January 2025. This position is full-time, non-exempt with regular office hours of 8am to 5pm, Monday to Friday.

Job Functions

Implement department training plan

Coordinate department trainings and onboarding

Maintain training library: manuals, references, testing and procedures

Ensure onboarding and trainings align with department needs and feedback

Evaluate training effectiveness

Maintain knowledge of training trends

Facilitate new hire orientation

Assist with performance reviews related to training

Communicate needs to maintain or improve job skills

Collaborate with HR on company events (holiday, town halls)

Maintain updated HR standards of operations

Pursue continued HR knowledge and development

Collaborate with HR team on projects

Support HR daily functions by completing assigned task

Preferred Talents

Excellent communication and people skills

High level of integrity, confidentiality, and ethics

Willingness to pursue HR and training knowledge

Strong critical thinking skills

Attention to detail

Positive collaborative mindset

Technical awareness of standard office technology

Basic knowledge of HR functions and training

Strong organizational and time management skills

Ability to plan, develop and execute training curriculum

Professional presentation skills

Preferred Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field

1 year experience in training, teaching or human resources

Benefits Package

Medical insurance: PPO, HDHP

Health Savings Account

Dental

Vision

Basic Life and AD&D- company paid

Voluntary Short-term disability

Voluntary Long-term disability

Voluntary Life and AD&D

Voluntary Critical Illness and Accident

401K and Profit sharing

Paid Time Off

Holiday

Job Title: HR Training Coordinator

Department: Administration

Reports to: CFO

Position type: Full Time

Work Location: In Office

Direct Reports: No

Apply